Client Services
The aims, mission and principles of service provision

The mission of professional social counseling

The mission of the professional social counseling services provided by the Persefona organization is to provide adults 18 years of age and older with aid in the form of support and the transfer of information essential to resolving their difficult life situations. The organization offers confidential, free-of-charge aid that takes into consideration the client’s interests, personal options, and safety. This service responds to the client’s real-time situation and aims to ensure accessible, effective solutions to the client’s problems and the client’s return to a regular way of life.

The aims of professional legal and social counseling

Principles of service provision

Your suggestions for improving our services

We would be glad if you would send us your comments, observations, or suggestions for improvement by e-mail to or

You can also give us your opinion about our service provision. Write to the above e-mail addresses or to our mailing address, Jiráskova 8, 602 00 Brno.

If you would like to learn more about how to proceed with filing a formal complaint or motion in regard to our services, you will find more information about that process in that document.