Client Services
The Kinds of Services We Provide

Legal counseling

Our legal advisors provide information from the areas of administrative, civil, criminal, family and social law related to the individual situation of each client. The basic principle is to aid clients with assessing their options and deciding how to solve their problem - naturally, in accordance with their legal obligations and rights. Sometimes it is appropriate, as part of resolving such a situation, to take legal action. The legal advisor consults this option with the client and compiles a legal document for taking such action should the client be interested. Such legal actions might be lawsuits, preliminary injunction complaints, motions to a court, appeals, providing formal testimony, etc.


Psychological counseling

Through psychological counseling, our psychologists (female and male) aid clients in orienting themselves in their current life situations and support them in seeking options for resolving situations involving violence. They offer support in overcoming demanding life situations related to violence in the family. The map what the client’s inner resources are as well as resources in the outside world that can aid in resolving the situation, and they also highlight for the client what the obstacles to resolving the situation are. They support clients in assessing and deciding what starting point to choose for resolving their individual situations and together they seek the various steps that will lead to that solution.


Social counseling

Social counseling most frequently concerns orienting clients in the welfare system - giving them information about the kinds of benefits available; mapping their family situations, financial situations, and eligibility for welfare; aiding them with completing applications and during consultations with the authorities, etc. In the area of housing issues, this involves finding shelter and negotiating access to it, applying for a municipally-owned apartment, consulting municipal housing departments, orienting the client in the area of rental housing, etc. This can also involve providing the client information in the area of employment - how to get oriented on the labor market, how and where to look for work, aid with writing a CV and how to formulate a response to a job advertisement, training in the skills necessary for finding work, etc.


Mediating follow-up services

This service includes arranging for and coordinating the services of other organizations or workplaces that collaborate with our clients in order to resolve their difficult situations. It involves contact by e-mail, in person or by telephone by the relevant professional familiar with the specifics of the client’s life situation and reaching new agreements regarding the facilitation of follow-up services.


Contact to other professionals

Those interested in services that are not provided by our organization can be directed to the help they need. We can provide you with the relevant contacts. We can also find and deliver contacts to other services for our current clients who cannot resolve their diificult life situations without additional, coordinated help.


Do you feel like we might be able to do something for you?

Take advantage of our services, make an appointment for a consultation.


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